AHMED SEEDAT
Executive Head of MIP Tech Ops
TO |
TECHNICAL
OPERATIONS
TO | TECHNICAL OPERATIONS
MIP’s technical operations team provides the infrastructure that keeps MIP ticking. Furthermore, we manage and support the operational infrastructure for many of our clients.
Our objective
MIP systems are mission-critical
to our customers. MIP Technical Operations must ensure that the systems are running effectively – 24 x 7 x 365. Depending on the operational needs of the customer, MIP will provide the appropriate level of support to ensure consistent delivery
of service to our customers’ customers.
Moreover, we support the internal operations of MIP, keeping more than 300 people, spanning developers, testers, industrial engineers, actuaries, and business analysts working and delivering
value to our customers every day.
Our operations
In addition to an experienced team that ensures that the systems are configured to perform optimally, we employ operational technology to monitor all systems and to
alert us to any exceptions immediately. We assist our customers with capacity planning, backup, disaster recovery, and business continuity plans. This is critical for any financial service company needing to deliver service to a customer 24
x 7.
We monitor 160 servers across MIP and all our customers. We have over 1,000 databases across our customer base that we monitor and we perform all aspects of DBA responsibility.
MEET OUR TEAM'S MANCO
Executive Head of MIP Tech Ops
Tech Ops MANCO
Tech Ops MANCO
Tech Ops MANCO